Privacy Policy
Effective Date: 4/27/2026
Company: Fountain Innovation Group, LLC
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Organization name
- Payment details (processed securely via Stripe — we do not store full card details)
b. Usage Data
- Pages visited
- Features used (e.g., assessments, draft generation)
- IP address and device/browser information
c. Uploaded Content
- Documents you upload (e.g., grant materials, SOWs, program descriptions)
2. How We Use Your Information
We use your data to:
- Provide and operate the platform
- Generate AI-driven outputs (assessments, drafts, reviews)
- Process payments and manage subscriptions
- Improve product performance and user experience
- Communicate with you (account updates, onboarding, support)
3. AI Processing Disclosure
By using our services, you understand that:
- Your inputs may be processed by AI systems to generate outputs
- Outputs are assistance tools only and not guaranteed to be accurate, complete, or fundable
- You are responsible for reviewing all generated content before use
4. Payment Processing
All payments are handled by Stripe.
We do not store:
- Full credit card numbers
- Banking credentials
Stripe’s privacy policy governs payment data handling.
5. Data Sharing
We do not sell your data.
We only share data with:
- Service providers (e.g., hosting, email delivery, payment processing)
- Legal authorities if required by law
6. Data Storage & Security
- Data is stored on a secure cloud infrastructure
- Reasonable safeguards are used to protect your information
- No system is 100% secure — use the platform accordingly
7. Your Rights
You may:
- Request access to your data
- Request the deletion of your data
- Opt out of non-essential communications
Contact: info@fig-io.com
8. Cookies
We use cookies to:
- Maintain sessions
- Improve performance
- Analyze usage
You can disable cookies in your browser, but parts of the site may not function properly.
9. Third-Party Links
Our platform may link to external sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance.
11. Contact
Fountain Innovation Group, LLC
Email: info@fig-io.com
