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“We’re starting our AI journey by adding a chatbot.” “We’re starting our AI journey by adding a chatbot.” I hear this a lot. From a StAIR-Ready™ lens, that statement says more than most leaders realize. A chatbot is not an AI strategy. It’s a delivery choice. When an organization starts with a chatbot, they’re implicitly… Continue reading “We’re starting our AI journey by adding a chatbot.” I hear this a lot.
Last week, I talked about the quiet risk of AI summarization. Today, let’s talk about what that risk actually costs. Last week, I talked about the quiet risk of AI summarization. Today, let’s talk about what that risk actually costs. AI isn’t just summarizing your information. It’s quietly replacing your judgment. The moment you let… Continue reading Last week, I talked about the quiet risk of AI summarization…
AI Readiness starts with a difficult truth: Not every business problem requires an AI solution. AI Readiness starts with a difficult truth: Not every business problem requires an AI solution. It sounds obvious, but skipping this realization is one of the most expensive AI strategy mistakes I see. Organizations often rush to deploy generative AI… Continue reading AI Readiness starts with a difficult truth: Not every business problem requires an AI solution
The Quiet Risk of AI Summarization The Quiet Risk of AI Summarization AI summarization is a productivity trap. It looks helpful until you realize what is missing. In a high-stakes setting, an office used AI to summarize a detailed letter to a public official. The scan-friendly summary was dangerous. The AI stripped out three material… Continue reading The Quiet Risk of AI Summarization AI summarization is a productivity trap…
The biggest gap between AI success in startups vs. enterprises isn’t the technology. It’s permission. The biggest gap between AI success in startups vs. enterprises isn’t the technology. It’s permission. This image captures the real reason AI succeeds in startups and stalls in enterprises: the permission gap. Startups vs. Enterprises: The Permission Gap Startups pass… Continue reading The biggest gap between AI success in startups vs. enterprises isn’t the technology…
Last Saturday, I wrote about what work should never be handed to an AI agent — even if the tech can do it. Last Saturday, I wrote about what work should never be handed to an AI agent — even if the tech can do it. This week, let’s talk about what actually goes wrong… Continue reading Last Saturday, I wrote about what work should never be handed to an AI agent…
Prevent AI Waste — Before You Start Prevent AI Waste — Before You Start It’s a new year, and I just published a short video on something I see far too often: organizations rushing into AI and wasting time, money, and credibility before they ever get value. Two quick notes to set expectations: I’m not… Continue reading Prevent AI Waste — Before You Start It’s a new year…
As the new year approaches, a lot of leaders are being asked one uncomfortable question: What’s our AI plan—and how confident are we in it? As the new year approaches, a lot of leaders are being asked one uncomfortable question: What’s our AI plan—and how confident are we in it? Most AI initiatives fail not… Continue reading As the new year approaches, a lot of leaders are being asked one uncomfortable question…
Most AI initiatives don’t fail because of the technology. Most AI initiatives don’t fail because of the technology. They fail because leaders are forced to make high-stakes decisions without a clear starting point. If you’re accountable for strategy, operations, or innovation in a mid-market organization, this probably feels familiar: Too much AI hype Too many… Continue reading Most AI initiatives don’t fail because of the technology. They fail because leaders are forced to make high-stakes decisions without a clear starting point…
Most AI failures are predictable — if you dare to look for them before you start. Most AI failures are predictable — if you dare to look for them before you start. Why Phase Zero Matters: The Premortem That Saves AI Projects A premortem is simple: “If this AI project failed one year from now,… Continue reading Most AI failures are predictable — if you dare to look for them before you start
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